Our Privacy Policy
Why do we have a privacy policy?
Our privacy policy describes in detail how we will use the personal information you provide when we provide goods or services. We will also explain how you can exercise your rights in respect to your personal information.
In the course of our dealings with you, we will collect personal information in order to provide the best service to you and to support our ongoing relationship with you. We are committed to protecting your privacy and we will only use your information in accordance to the General Protection Regulation (GDPR 2018).
MenuShop Europe Ltd is a limited company registered at 38 High Street, Warminster, England BA12 9AF. Our company number is 10014194.
What personal information do we collect?
When you sign up to one of our services or make a purchase, we ask for the below personal information which is stored securely.
- Your name
- Your address
- Your email address
- Your telephone number
- Your purchase history (after your first order)
This information is only used to successfully complete orders and is required to set up your account; we never retain any payment information on our website.
We use analytics to track who visits our site and what they look at to help provide a better service to our customers. When you visit our site your IP address (your computer’s unique ID) is automatically logged by our server.
While browsing our site your navigation data is collected by cookies to improve your experience when using our site. These cookies also allow you to save the time and effort of re-entering your details each time you return to our site. Please note that when you first visit our site you can accept or decline this data collection.
What do we do with your information?
Any and all data collected by us will be used in accordance to GDPR laws and any other applicable privacy laws.
The information you provide when visiting our site will be used to:
- Process orders
- To maintain records
- To provide before and after sales service
- To comply with legal requirements
- To contact you with information related to your order(s)
- To contact you with legitimate interest
How do we share your information?
Occasionally we may need to pass on your information for the purpose of delivering products or services which have been purchased or requested by yourself. We never share your information unless it is required to help you as a customer whether that is with an order, internal IT or legitimate internal services.
We never sell your information to third parties.
Your rights to privacy
You are within your rights to request any personal information we may hold on you. This request can be made online using “contact us” or by contacting our customer service team. Once we have received your request we will ask to confirm your identity and will provide you with the requested information within 30 days.
You also have the right to unsubscribe to any and all marketing material we provide. This can be done easily by using the “unsubscribe” link on any of our emails, alternatively you can contact our customer service team.
Policy Updates
If our privacy policies should change we will update this section and notify you so that you are always aware and up to date. Our privacy policy will be seen to be in effect from the moment it has been posted on our website.
Policy last updated 1st May 2018